Frequently Asked Questions
Everything you need to know about shopping for your home at Rinkit.
How much does shipping cost for home and garden furniture?
We offer competitive shipping rates based on the size and weight of your order. Standard delivery is free on orders over a certain threshold, while larger furniture items may incur a specialized courier fee to ensure they arrive in perfect condition.
What is your return policy if a product doesn't fit my decor?
We want you to love your home. If you are not satisfied with your purchase, you can return your items within 30 days of delivery, provided they are in their original packaging and resaleable condition.
How do I track my order?
Once your order has been dispatched from our warehouse, you will receive an email containing a tracking link and a unique reference number to monitor your delivery's progress in real-time.
Are your glassware and kitchenware items dishwasher safe?
Most of our glassware and ceramic collections are dishwasher safe; however, we recommend checking the specific product description or care instructions included in the packaging for best results.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. For your convenience, we also support digital wallets like PayPal, Apple Pay, and Google Pay.
What should I do if my item arrives damaged?
Please inspect your order upon receipt. If any item is damaged during transit, contact our customer support team within 48 hours with photos of the damage, and we will arrange a replacement or full refund immediately.